Captcha not verified
Submission failed
>

Home»General

General

FAQ General

How do I fund my account and withdraw my money?

You can fund your trading account by sending your funds to the Cornèr Bank IBAN we provided you when you opened your Cornèrtrader account.

To withdraw some of your liquidity from your Cornèrtrader account, you have to send an email to support@cornertrader.ch, using the same email address you have given when you opened your account. In the request, you should indicate the details of the Beneficiary, amount to be transferred and the IBAN number. In case of transfers outside of Switzerland and/or of your country of residency, it is also necessary to specify the reason of the transfer. In case you would like to send the funds to your TradersCard, the card number has to be indicated in the request.

Transfers can only be made to accounts held in your name. Orders in favor of third parties will not be accepted.

For security reasons, as soon as we have received your email, one of our representatives will contact you via phone to verify the correctness of the order.

Under normal conditions, transfers will be performed on the same day, once the phone verification has been successfully carried out. However, transfers arriving 30 minutes before the cut-off time and/or after, it will be moved to the next available value date. For CHF the cut-off time is generally 5 p.m., for EUR 4 p.m., while for USD 2 p.m.

How are my funds guaranteed?

All deposits with Cornèrtrader are guaranteed by Esisuisse with up to CHF100,000. Corner Bank is the largest bank in the Canton of Ticino and is one of the TOP 3 most solid banks in Switzerland.

What account types do you offer?

We offer Private, Capital and PRO/VIP accounts. Read more

What differentiates your accounts?

Our accounts offering is both differentiated in price and service. The more you deposit and the more you trade, the better prices you will get. Read more. You can choose from a simple online account to a dedicated and experienced relationship manager to help you with our investments. We look at the activity and account assets to tailor make a pricing that suits you.

What products can I trade?

You can trade Forex, CFDs, Stocks, commodities, options, funds, as well as stock options and bonds.

Where is the account based?

Your account will be opened in Switzerland, with Cornèr Bank as the custodian bank.

Do you provide trading systems?

Not for the moment.

Does your trading platform work on Mac, iPad and iPhone?

Yes, you can trade from almost all devices.

Can I transfer my stocks?

Yes, you can transfer stocks in to your online trading platform from your current broker/bank. We aid you with stock transfers even when you may decide to close your account with us.

Can I use my securities for trading collateral?

Yes, we enable collateral for most cash products in the system. The percentage of the value of each security to use as collateral is dependent upon our internal risk rating, lowing a certain percentage of the notional value to be available as collateral for margin trading.

Can I call you for support or other questions?

Yes, you can during working days. Just contact us via phone or online chat. We are available from Monday to Friday from 8 am to 6.30 pm. Outside these hours our lines and chats will be unavailable. Our client service is also available in Russian.

Click here for all contact options

Do you offer advisory service?

No, at the moment we only help clients on products, understanding and executing your trading and investment views.

Password activation

When you hold an account with Cornèrtrader, you will receive two separate sets of passwords:

  • Access to the platform: you can activate or reactivate the platform password by contacting us via phone during our opening hours. The first password will be provided once the account has been funded.
  • Access to myCornèr: this is the dedicated app of Cornèr Bank, which also enables Cornèrtrader clients to access financial research and the platform via mobile phone. The login will be provided per post once the account has been approved, with the instructions on how to use them. Should you need to reactivate your credentials, please contact us and we will resend the new logins to you by post.
    NOTE: Please be advised that the MyCornèr logins will only work on the bank’s app and not on the platform. For the latter you will require a dedicated login.
What is the minimum funding?

For a Private account, the minimum funding is CHF 2’000 or the equivalent in other currencies, whereas for the Capital account, it is CHF 75’000 or equivalent. The PRO or VIP account types have no minimum funding requirements, but depend on the trading volumes, that differ according to the asset class.

Cornèrtrader is the online trading brand of Cornèr Bank Ltd. The website, all pages thereof and the material contained therein are not intended for natural or legal persons who, by virtue of their nationality, place of business, residence or for other reasons are subject to a legal system that prohibits or limits access thereto, consultation, availability or publication thereof, the presentation of financial services or the marketing of certain financial products. In particular, certain sections or pages relating to products and services of Cornèr Bank Ltd. are intended only for persons resident and/or domiciled in Switzerland. Access to the Cornèr Bank Ltd. website is prohibited to all persons to whom such restrictions apply. Please also read the legal notes and privacy notice.
OK