Hotline service level update
In order to help us give the right priority to all requests and ensure the best service, given the current circumstances, please contact +41 58 800 8080 or use the chat in the platform only for urgent matters (such as position handling, margin call and other trading requests).
For all other requests, please write to:
- firstname.lastname@example.org if you are a client and need technical support (password reset, administrative, security transfer requests or regarding the opening of your account) and generally for inquires which are not risk sensitive for your account.
- email@example.com if you are not a client and have general questions about our offer and pricing or need further information regarding the opening of an account.
We recommend to always copy your Relationship Manager in your emails.
Thank you for your understanding.
Your Cornèrtrader Team
Important message to our customers
Dear Madam, Dear Sir
In view of the special situation concerning the coronavirus (COVID-19), we have taken important precautions in order to protect the health of our employees, clients, suppliers and partners. These measures go one step further than the restrictions stipulated by the cantonal and federal authorities.
On one hand, the action plan developed by the Cornèr Bank concerns the maintenance of the operational activities (Business Continuity Management), on the other hand it allows the majority of employees to carry out their work in home office mode. In order to guarantee the security and reliability that have distinguished us for decades, all important functionalities are being mantained. We will do our utmost to continue providing you with the best possible service. Nevertheless, there may be some longer waiting times to respond to your requests.
This decision was taken in relation to the big responsibility towards the population and society. We are firmly convinced that in such an exceptional situation, the protection of the health takes precedence over economic or other motives.
We thank you with all our heart for your understanding. We greatly appreciate the trust you place in us every day.
Cornèr Bank Ltd. / Cornèrtrader
Ing. Vittorio Cornaro Marianna Vassallo
Chief Executive Officer Head of Cornèrtrader - Director
ONE SINGLE ACCOUNT, A WORLD OF ASSETS
Global reach, intuitive orders tickets and a fluid combination of liquidity and pricing all add up to orders that are quickly executed - without re-quotes.
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Why choose Cornèrtrader?
With transparent and favourable terms and conditions, Cornèrtrader gives you a clear and complete overview of your costs and investments at all times. Maintain full control of your transactions at every stage of trading.Find out more
Find out more
Security, solidity and stability – this is what you get from Cornèrtrader, a division of Cornèr Bank, which has consistently been amongst the leading banks in Switzerland in terms of capital soundness for many years.Find out more